At Axera Bio Limited, we specialize in providing online health and fitness courses that are delivered digitally.
This Shipping & Delivery Policy explains how and when you will receive access to the courses and materials you purchase through our website: www.axerabio.com.
Digital Delivery
All our courses and learning materials are delivered electronically.
After a successful payment, you will receive instant access to your purchased course through:
- Your Axera Bio account dashboard, or
- A confirmation email containing login or access details.
You will not receive any physical shipments or printed materials.
Delivery Time
- Course access is typically granted immediately after payment confirmation.
- In rare cases, delivery may take up to 24 hours, depending on payment gateway processing times or technical issues.
- If you do not receive access within 24 hours, please contact our support team.
Access Issues
If you experience problems accessing your purchased course (e.g., login errors or missing materials), contact us right away.
Our team will ensure your access is restored promptly.
Order Confirmation
After completing your purchase, you will receive:
- An email confirmation of your order
- A receipt or invoice for your payment
- Instructions on how to access your course(s)
Please ensure that the email address you provide during checkout is correct to avoid delivery issues.
Contact for Delivery Support
If you have any questions or issues related to course delivery, please contact us:
📧 Email: info@axerabio.com
đź“ž Phone: +44 7877 456268
Our support team is available Monday–Friday, 9:00 AM to 6:00 PM (GMT).
Policy Updates
Axera Bio Limited reserves the right to update or modify this Shipping & Delivery Policy at any time.
Any changes will be reflected on this page with a new “4 October 2025” date.
